People Operations & Benefits Specialist (Contractor)

Scopely is looking for a People Operations & Benefits Specialist (Contractor) to join our People Team in Shanghai on a hybrid basis working 3 days a week from the hub.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We make sure our teams have everything they need to create amazing games. The People team manages everything from benefits & employee engagement to professional development opportunities and more!

What You Will Do

The People Operations & Benefits Specialist plays a pivotal role in ensuring the seamless operation of HR functions and enhancing the employee experience. This role combines operational expertise with strategic input, supporting organizational goals through efficient HR processes, compliance adherence, and employee engagement. You will also be supporting the design and administration of benefits programs in partnership with our global Benefits team. 

HR Operations and Compliance  

• Ensure all HR processes align with local labor laws, and global standards, proactively addressing compliance issues and update our practices as legislation changes
•  Assist with compliance documentation and coordination related to audits or legal requests as needed Assist with compliance documentation and coordination related to audits or legal requests as needed
• Prepare and submit mandatory compliance reports to government agencies, ensuring timeliness and accuracy
• Ensure accuracy for all new hire data and perform regular audits
• As needed, act as a trusted advisor for the PBP function, as well as managers and employees, providing guidance regarding local legislation

Employee Lifecycle Management

• Responsible for end to end onboarding process
• Coordinate with the global mobility team to facilitate the process for hires requiring a visa
• Partner with the relevant team for offboarding processes

Policy Development and Implementation

• Support the implementation and communication of HR policies and procedures, and coordinate with Employee Relations and other stakeholders as neededSupport the implementation and communication of HR policies and procedures, and coordinate with Employee Relations and other stakeholders as needed
• Communicate policy updates effectively to employees and leadership
• Ensure that policies and procedures are easily accessible to employees and the People Team

Data Analytics and Reporting

• Generate regular JIRA and People Ops report to support operational tracking and process visibility regular JIRA and People Ops report to support operational tracking and process visibility 
• Use People Analytics metrics to support reporting and identify operational trends support reporting and identify operational trends

People Operational System

• Collaborate across teams to ensure that we have a functional People operating system that seamlessly supports the business
• Partner with teams to create SOPs for the primary processes within the People function, ensuring a clear understanding of roles and responsibilities
• Collaborate with the Legal team, IT, and HR Tech to refine and maintain HR systems, ensuring efficiency and compliance with data privacy regulations

Benefits 

• Act as the go-to person for employee benefits in China, including health insurance, statutory and company-offered benefits, and wellness programs
• Responsible for leave of absence and time off requests
• Work with the Global Benefits team to coordinate provider relationships, issue resolution, and renewals
• Localize and communicate benefit policies clearly to employees, ensuring they are well understood and accessible
• Support statutory filings and compliance related to benefits
• Collect feedback on benefit programs and help improve offerings in partnership with the Global Benefits team

What We’re Looking For

• 4+ years of People Operations, HR Generalist, or related HR experience, including hands-on experience in operational HR processes
• Native-level Mandarin and professional working proficiency in English
• Ability to work independently and navigate moderately complex operational matters while handling sensitive and confidential information with discretion
• Experience working in a fast-paced, dynamic multinational environment, preferably within a large-scale organization
• Strong collaboration and communication skills, with the ability to partner effectively across functions and stakeholders
• Strong spreadsheet and reporting skills
• Hands-on experience with Workday is strongly preferred
• Familiarity with local employment practices and labor regulations is preferred
• Interest in automation and AI-driven process improvements; experience leveraging automation or AI tools in previous work is a plus

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!  We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!